FAQs

We are a medically tailored nutrition & food service provider. As any respectable medical practitioner will tell you, everyone is different and reacts differently to various illnesses and has different nutritional needs. Accordingly, we work with our clients to create meal plans and prepare meals that are specially tailored to meet their health needs and circumstances. Rather than stick to a one-size-fits-all approach, we take the time  to assess the condition of our clients and intervene with medically tailored meals to ensure the most appropriate nutrition & food service is provided.

EatHeal startup was founded in the hopes of combatting the Non-Communicable Diseases (NCDs) and obesity epidemic in Egypt and the Arabian Gulf through customized meal plans & prepared meals. Our services helps reduce the food-related stress and anxiety many sufferers of chronic illnesses face. With our subscription-based & tech-oriented service, our meals will be delivered routinely right to their doorstep, removing the difficult process of finding a reliable provider that caters to their needs. Our work also assists individuals with weight issues manage their health. We address individuals and families with medical conditions that require medical nutrition therapy and special diets. That includes those with NCDs, Like cardiovascular disease, cancer, diabetes and obesity. We also serve individuals and families who aspire towards a healthy lifestyle.

Yes! We pride ourselves on providing medically tailored meals for those with specific dietary needs. As a client, you can easily find the meals that work for you by setting your own preferences. If you have any concerns, please don’t hesitate to reach out to us. If you require a highly tailored meal plan, please consider booking a nutrition consultation online or in-clinic.

All our meals are aimed towards feeding the average adult. They are single serving and are perfect for someone looking for a balanced plan for 6 or 7 days a week. Our meals range from 300 to 500 calories and average just 400.

Because we never use any artificial preservatives or ingredients, our meals typically last 3-4 days in the fridge.

Your meals are delivered fully prepared in microwavable plastic for ultimate convenience, so all you need to do is heat them up in the microwave. Although it depends on your microwave, it is generally enough to start heating for 1.5 minutes and adding 30 second increments if that wasn’t enough.

We ship all around Cairo and Giza every day or every other day depending on your preferences. A small shipping fee is attached to your order to ensure your meals arrive as fresh as possible. The exact time of the day you’ll be receiving your meals differs from person to person, and you will know when to expect your meals beforehand.

We offer weekly, monthly, and quarterly subscriptions to our programs. Once you choose your programs, you get to choose which delivery plan is most convenient for you, and we’ll ship our premium quality meals right to your doorstep! And it’s always easy to freeze your subscription; just reach out to us and we’ll help you right away.